What To Know About The Sunbeam (Oster) French Door Countertop Oven Recall

Sunbeam Products Inc., under the Oster brand, announced a voluntary recall on September 25, 2025 for more than 1.2 million Oster French Door Countertop Ovens after reports that the oven’s French-style doors can unexpectedly close on users, creating a significant burn hazard. The company and the U.S. Consumer Product Safety Commission (CPSC) say the recall affects multiple model numbers sold at major retailers over a long sales period.

John J. Malm, Naperville product liability attorney, notes: “When household products cause physical harm, consumers shouldn’t be left to wrestle with medical bills and recovery on their own. Immediately preserving evidence and talking to counsel can protect your rights while the recall remedy is being carried out.”

What Caused the Recall

Sunbeam and the CPSC say that certain Oster French Door Countertop Ovens have a defect that can allow the oven’s doors to close unexpectedly when someone reaches into the oven, which can result in burns. As of the announcement, Sunbeam reported about 95 incidents in the United States in which doors closed unexpectedly and caused burn injuries; two of those reports involved second-degree burns that required medical treatment. The recall was announced in partnership with the CPSC and Health Canada. Consumers are being told to stop using affected ovens and to request the free repair kit from Sunbeam.

How Many Ovens Are Affected and Which Models

Sunbeam’s recall covers more than 1.2 million Oster French Door Countertop Ovens sold in the United States and Canada. A number commonly reported by news outlets and the CPSC is roughly 1.29–1.3 million units.

The recall covers several model numbers (examples listed on the recall page include TSSTTVFDXL, TSSTTVFDDG, TSSTTVFDMAF, TSSTTVFDDAF, and others). The ovens were sold at major national and online retailers from August 2015 through July 2025. If you own one of these ovens, you should check the model number on the back label or on the original packaging to see if your unit is included.

Where the Ovens Were Sold

Affected ovens were sold nationwide at large retailers including Costco, Walmart, Bed Bath & Beyond (where available), and online marketplaces such as Amazon.com and Overstock.com. Because these ovens were sold across many channels and over a decade-long timeframe, the recall potentially affects people who purchased the ovens new as well as those who received them secondhand.

What Sunbeam/Oster is Offering as a Remedy

Sunbeam is offering a no-tools-required “Door Assist Magnet” repair kit that clips onto the oven door mechanism to provide additional holding force and help keep the doors open when reaching into the oven. The kit includes installation instructions and a QR code link to an installation video. Sunbeam’s recall page and the CPSC strongly advise consumers to stop using the ovens until the repair kit is installed. At the time of the recall announcement, Sunbeam was not offering refunds or replacement ovens; the announced remedy is the free repair kit.

Practical Steps To Take If You Own A Recalled Oven

• Immediately stop using the oven if your model number matches any of the recalled models. Do not donate, sell, or give away the oven until it has been repaired.
• Locate the model number (usually on a label on the back of the oven or on the original packaging) and compare it to the list on Sunbeam/Oster’s recall page.
• Request the free repair kit from Sunbeam by visiting the official recall site (recall.oster.com or oster.com product recalls) or by calling Sunbeam’s consumer line at the number listed on the recall announcement. The kit does not require tools and includes a how-to video.
• If you or someone in your household was injured by an oven door closing unexpectedly, seek appropriate medical attention immediately and preserve any evidence (the oven, photographs of injuries, medical records, the packaging, and any receipts) until you discuss next steps with an experienced Illinois defective product injury lawyer.

Injuries From the Recalled Ovens

According to the recall announcement and reporting by multiple outlets, Sunbeam received approximately 95 reports in the U.S. of the doors unexpectedly closing and causing burn injuries. Two of those reports involved second-degree burns that required medical treatment. These figures drove the recall and the decision to issue a broad remedy.

What to Do if You Were Injured by an Exploding Oven

If you or a loved one suffered burns, lacerations, or other injuries from an exploding oven, your first priority should be seeking medical treatment. Prompt care not only protects your health but also creates important medical records that can support a potential claim. Once you are safe, try to preserve the evidence. Do not throw away the oven, packaging, or receipts. Take photos of the oven, the scene of the incident, and your injuries. If possible, gather contact information for any witnesses.

Next, report the incident to the manufacturer and check whether your oven is part of a recall. Many recalls are issued because of design defects, faulty wiring, or manufacturing flaws that can cause explosions, fires, or other hazards. Keeping documentation of your communications and reports may help strengthen your case. Finally, consult with an experienced product liability lawyer who can investigate whether the oven’s manufacturer, distributor, or retailer is responsible for your injuries.

Illinois Personal Injury Claims

In Illinois, if you are injured by a defective or dangerous product, you may be entitled to bring a personal injury claim under product liability laws. These claims can allow you to recover compensation for medical expenses, lost wages, pain and suffering, and other damages. Illinois law recognizes claims based on defective design, manufacturing defects, or failure to warn consumers of risks. Because these cases are often complex and involve large corporations, working with a knowledgeable attorney is critical to protecting your rights.

Frequently Asked Questions (FAQ) about the Sunbeam Countertop Oven Recall

Q: Which exact model numbers are included in the recall?
A: The recall covers a list of Oster French Door Countertop Oven model numbers published on the Sunbeam/Oster recall web page and on the CPSC recall announcement. Model numbers reported in coverage include TSSTTVFDXL, TSSTTVFDDG, TSSTTVFDMAF, TSSTTVFDDAF and related variants; always check the official recall list to confirm.

Q: Where were the ovens sold and during what dates?
A: The ovens were sold at major retailers including Walmart, Costco, Bed Bath & Beyond (where available), Amazon, and other online marketplaces. The sales period reported is from August 2015 through July 2025.

Q: Is Sunbeam offering refunds or replacements?
A: At the time of the recall announcement, Sunbeam was offering a free repair kit but not refunds or full replacements. Check the recall page for any updates in remedy options.

Q: How do I get the repair kit and how hard is it to install?
A: Sunbeam’s recall site provides a sign-up and instructions for obtaining the repair kit; the kit clips on without tools and includes an installation video via QR code for guidance.

Q: I was injured, should I contact an attorney?
A: If you were injured, you should seek medical care immediately. Preserving the oven, taking photos of the injury, and keeping medical records are important steps. Speaking with an experienced personal injury lawyer can help you understand your legal rights and possible avenues for compensation. Our firm can provide a free consultation to review your situation.

Q: I received one of these ovens secondhand, does the recall still apply?
A: Yes. Recalls apply to products regardless of whether they were purchased new or received secondhand. If the model is covered, contact Sunbeam for the free repair kit.

Contact the 5-Star Rated Illinois Product Liability Attorneys at John J. Malm & Associates

At John J. Malm & Associates, we know how devastating an unexpected injury from a defective product can be for you and your family. You should not have to face mounting medical bills, lost income, and the stress of recovery on your own. Our experienced Illinois defective product injury attorneys have successfully handled complex product liability cases and are prepared to fight for the compensation you deserve. If you or a loved one has been injured by an exploding oven or another defective household appliance, contact us today for a free, no-obligation consultation. Let us put our knowledge and experience to work for you.